Refunds and Returns Policy for naitiry.com
Effective Date: 3rd February 2025
Thank you for purchasing from naitiry.com. As our products are digital e-books focused on wellness, we have established the following Refunds and Returns Policy to ensure clarity and transparency.
1. Digital Product Nature
All products sold on naitiry.com are digital and available for download upon purchase. Due to the nature of digital goods, they cannot be returned or exchanged once the download process has been initiated.
2. Refund Eligibility
We offer refunds under the following limited circumstances:
- Defective or Corrupt File: If the file you receive is corrupted or otherwise unusable, and the issue cannot be resolved.
- Duplicate Purchase: If you accidentally purchase the same e-book more than once.
Note: Refunds will not be issued for reasons such as changing your mind or purchasing the wrong product.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Email us at naitiryguidebook@gmail.com within 14 days of your purchase.
- Provide Details: Include the following information in your email:
- Order number
- Date of purchase
- Description of the issue (if the file is defective)
- Evaluation: We will assess your request and notify you within 5 business days regarding the outcome.
If a refund is approved, it will be processed back to the original payment method within 10 business days.
4. Resolving File Issues
If you encounter any issues with downloading or accessing your e-book, please contact us at naitiryguidebook@gmail.com. We will assist you in resolving the issue promptly.
5. No Return of Digital Products
Due to the instant delivery and intangible nature of digital products, we do not accept returns or exchanges.
6. Contact Information
If you have any questions or need assistance, please contact us:
- Email: naitiryguidebook@gmail.com
- Address:
We are committed to providing excellent customer service and ensuring your satisfaction with our wellness e-books.
Thank you for choosing Naitiry.